Covid-19

Special covid modification or cancellation conditions : 
For any modification or cancellation respecting one of the following cases, the terms indicated below shall prevail over our general conditions of sale. 

- A closure of the borders of the country of departure for customers coming from abroad, during the period during which the stay was to take place. 
- The ban on travel to France from the client's country, decided by the French governmentor by his country of origin, over the period during which thestay was to take place. 
- A travel restriction put in place by the French government, resulting in theinability to get to the hotel during the period during which the stay was to take place. 
- A national or local lockdown (hotel’s region or customer’s region) decided by the French government or by the government of the client's country of origin, on the period during which the stay was supposed to take place.

Wearing a mask
is compulsory in the establishment.
Regulation of
the flow of customers.
Respect
the safety distance between each customer, refer to the markingson the ground.
Hydroalcoholic gel
is available to customers at the entrance to the establishment and in the elevator.
Use
the elevator
to go upstairs
and use
the stairs
to come down
The sheets
are changed every 3 days.
All contact points
are regularly disinfected.
Breakfast
will be served in your room while we wait for our breakfast roomto open.
Prioritize
credit cards payments.
A plexiglass
is installed at the hotel reception.
The welcome booklet
has been dematerialized,
and pens and notepads
have been removed from the rooms.
A COVID referent
has been appointed and ensures that health rules are respected and that staff are internally trained.
L’amour sous les tropiques : Offre Biarritz in Love